74
Tate Janitorial Commercial Cleaning
7125 North 52nd Street, Omaha, NE 68152
https://www.facebook.com/Tatejcc402/
Andrea Tate
Owner Operator
tatejcc@gmail.com
+1 (403) 210-9388
No
Goal #1: Grow Revenue Growing TJCC revenue is the top goal. Increasing my client list and diversify my service package. A. Get more leads. Devising a system that brings leads to TJCC organically as well as, creating marketing and sales funnels that drive leads into my business. • Facebook ads and Facebook Marketplace • Instagram • Mailers • Email marketing • Networking events • Google Reviews • BBB Rating B. Grow current market share. As a small business owner, I am always focusing on ways to get a bigger piece of the pie and maintain my current customer base, maintain stellar customer service, and continue to grow. Some important factors I look at are: What are my competitors doing to get more leads? Why do customers choose them over TJCC? And some research to see what’s setting my competition apart without copying them. I us the information to assess areas where my business may need to improve, whether its stepping up my marketing or getting better reviews. C. Expand into additional markets. The forward goal is to expand into offering services to hospitals, Airport Services, Events and Public transportation in the greater Omaha and surrounding areas. To be able to setup re mote teams in (if needed) to be responsible for servicing that area. Goal #2: Quality Customer Service I believe that my reputation should precede my business reputation, so if I want TJCC to be known as the best cleaning business in town, I have to earn that reputation. And I can be done with... 1. Better Hires 2. Better service assessments. 3. Better incentives for my clients and employees. I developed a monitoring system that monitors the quality of work provided by the team. A review system for customers to provide feedback/survey of services rendered. I use a Service Form to gather feedback from clients after a service is complete and factor in their feedback to evaluate and/or improve services. This will also show how an employee (or team) is performing. The Service Forms will be reviewed and based of review score; staff/teams will be rewarded for their good work by a compensation plan that revolves around quality survey scores. Goal #3: Community Involvement A janitorial business doesn't exist in a vacuum. From the local region where it operates to the industry it belongs to, a company is part of larger community. Finding ways to give back to and get involved with the community is critical for any business. TJCC Community involvement will support employee volunteerism. And also hopes to be able to give back going forward by sponsoring scholarships to lower income students, in efforts to further foster a sense of unity. Here are some of ideas to foster community involvement: •Host a donation drive: Bring donations to local charitable organization on behalf of TJCC. such as, Homeless shelters, food banks, Senior Citizens advocacy and Youth programs to name a few. Also by partnering with other organizations to clean up the neighborhood in need of clean up, and disaster help and assist the elderly who do not have the resources to get help to keep their living space safe (clean), •Make TJCC Community Involvement Efforts Public: Make public by social media platforms, emails and business blogs And when possible, attach a dollar amount to TJCC donations so that our customers can clearly see how much TJCC gives to the community. Because getting involved in the community goes a long way toward highlighting my company's values, creating goodwill with your clients, and can attracting and retaining talent. I feel that successful businesses have a responsibility to contribute to their community. Not only is it the noble and right thing to do, it's also a sound business investment.
Tate Janitorial Commercial Cleaning (TJCC)
69000.0
35000.0
Service/program
Business Overview - Tate Janitorial Commercial Cleaning service is located in Omaha, NE and was became an LLC in April 2016. And currently has 3 employees, 2 cleaning technicians and myself (owner) performing all other roles such as marketing, back up cleaning technician. Our current target markets are primarily professional offices and schools with cleanable office space of 10,000 square feet minimum. Marketing– TJCC uses Account Based Marketing, what this means is weighting our budget to best payoffs. The strategy is to shift our resources to the biggest payoff and not market to every business equally. TJCC’s marketing plan will focus 80% of our effort to 20% of our leads (our Key Accounts) in efforts to reap 80% of the rewards. Management– As TJCC grows as a diverse commercial cleaning service, where it’s common for businesses to have 10, 20 and even hundreds of employees. I want TJCC to stay boutique with goals to hire 2 additional cleaning technicians (one full-time and one part-time) to allow me to focus on marketing. Financial– The financial part is the final part of the business plan to map out a long term success. TJCC figures our costs for a job and then add our gross margin. Our gross margin goals will are as follows: •Specialty cleaning jobs including carpet, tile, furniture and VCT- gross profit- 70% •Small cleaning jobs less than $10k per year- 60% profit •Medium jobs- $10k – $30k per year – 50% profit •Large Jobs- $30k plus- 40% profit The reason is smaller jobs require much more office support, staff supervision, training, supplies, etc. Larger jobs are self-contained on site location typically provides some of the cleaning supplies.
By November 1, 2022 - Start screening/hiring process to hire on 2 additional Cleaning Techs (one full time and one part-time) as resources to support and sustain the current spike in business. By December 1, 2022 - Have all employees fully trained in position, and cross trained for other locations (buildings), and in other areas diverse services (i.e. Lawn, moving and disaster clean-up) that TJCC offers By March 2023 - And all staff will be fully versed and trained in current client locations cleaning processes and policy, solidly positioning TJCC with reliable and fully trained professional Cleaning Techs, and be better positioned to bid and great chance of winning large clients such as Parks and Recreation, OPS, hospitals, hotels and retail long term cleaning bids before 1Q2023.
1.0
Fundamental Change (i.e., a proposal that will continue to elevate North or South Omaha's presence and perception within the region, significantly improving the lives of area residents through physical development) Long-Lasting Economic Growth (i.e., a proposal that will foster gainful employment opportunities and financial investment in the area, leading to the creation of generational wealth and widespread economic vitality in North and South Omaha) Transformational (i.e., a proposal that will help energize, recharge, or spur significant and favorable advancements in North or South Omaha's function or appearance)
Other Quality of Life (i.e., create or enhance natural spaces, mixed uses, parks, safety, etc.) Sustainable Community (i.e., create or enhance housing, services, education, civic uses, recreation, etc.)
1) Providing charitable services for various lawn and snow removal and disaster assistance (trash haul away) for the elderly 2) Volunteering to keeps community parks free of trash 3) Volunteering and support Habitat For Humanity
This proposal and TJCC's goal is not only to continue to grow as a business but to also bring the community along in the growth through it's "A Random Neighborhood" initiative, which is to choose a block in underserved neighborhood and clean the trash, Also working with city to remove trash from streets and city roads in effort, volunteering and working with Habitat For Humanity.
Our vision is to be Omaha's most Customer and Environmentally centric cleaning company. That not only provides a service with a sense of duty its customers but also to the community it serves and the environment.
TJCC is trained on COVID cleaning and has equipment that is used COVID cleaning at commercial locations. TJCC provides this service to elderly clients pro-bono on a case by case basis when requested, of which this service was largely needed and used in lower income areas of North and South Omaha (near downtown). TJCC continues to provide this service.
Permanent Full time - $18.00 per hour Temporary - $16.00 per hour
Approximately 5
Full time $18.00 per hour and Part time $16.00 per hour
By cross training staff in other areas of the business, thereby becoming a multi-level service provider. In addition to partnering with other local business for charitable events (donation drives) and services.
By providing charitable assistance to the elderly for lawn care, snow removal and disaster relief, Community Parks trash clean up and "The Random Neighborhood" trash clean-up, also partnering with Habitat For Humanity.
By providing charitable assistance to the elderly for lawn care, snow removal and disaster relief, Park and neighborhood trash clean-up and partnering with Habitat For Humanity.
By cross training employees in all areas of business will empower them to do their jobs with confidence knowing they have support if they have questions. Also an opportunity to get trained in a new skill while on the job, and also open up opportunities for Trade School graduates.
Creating job opportunities, cross-training learning new skills
It can be measured by the growth in the number of employees hired and company client growth
no
No
No
Within one or more QCTs
Yes
Yes
No
No
No
Based on average from 2019-current 2022
No
The estimated cost to hire and train an additional full time employee at $18.00 per hour.
To hire and train an additional full time employee at $18 per hour, thereby increasing trained staff that will also be crossed trained in other areas of business services, which going forward will best position TJCC to bid on larger long term commercial contracts with business such as hospitals, OPS, retail chain and Parks & recreations to name a few.
No
Scalable
Approximately $30k annually
1.0
1.0
1.0
1.0
Data table of uses (breakdown of how the requested funds will be used for your proposal) Pro Forma Proposal Budget/Sources and Uses Request Rationale Documentation Schedule